A key challenge in the EMS environment is effectively dealing with small lot sizes over a wide range of customers and product types. A key
element of our solution is to work with our equipment suppliers to develop unique systems for rapid changeover. For example, our wave solder and vapor
phase reflow equipment are linked to conveyor systems with bar code readers which transmit data to change process parameters dynamically based on each
product’s characteristics. The result is that each PCBA receives an optimal profile, with no changeover time required. Maximum throughput velocity is
achieved as multiple assembly lines and products feed into a single wave. We also utilize electronic work instructions which are displayed at each work
station and documentation control is maintained through a centralized database.
Operator Cross Training
We cross-train our operators in several production processes. Operators are certified to a range of skills from our training matrix and compensation
is tied to the certification levels achieved. A core group of operators is deployed in a range of critical production processes and moved throughout
the factory based on areas of highest demand.
EPIC’s processes are thoroughly mapped and interconnected. Employees can access Intranet terminals to view their job descriptions and immediately
understand what tools are required, departments they interface with, what input they will receive, the processes they will perform, their expected output,
how results will be measured and what critical metrics will be used in making those measurements. This organization-wide understanding of how processes
inter-relate maximizes efficiency and contributes to a culture of continuous improvement and teamwork.
Visible/Frequent Communication
EPIC’s visible scheduling tools ensure that scheduling data is in the hands of the people charged with producing products. We use a three-zone system
for production staging and a two-bin system for material planning. There are no production schedulers. Operators are empowered to prioritize the production
sequences for each line based upon color coded pull signals. Material usage is coordinated electronically between facilities via a bar-coded “virtual”
Kanban planning system that mirrors the “visual” card system on the factory floor.
Visible Metrics
Our Plant Operating Review (POR) system drives the monitoring of approximately 50 metrics company-wide down to the floor level. These metrics are
reviewed on a daily/weekly basis by the Customer Focus Teams; monthly by the Plant Mangers and VP of Operations; and quarterly by the Senior Management
Team.
Mutually Beneficial Supplier Relationships
While an original equipment manufacturer (OEM) can rationalize its supply base to only include suppliers willing to support a lean philosophy, EMS
providers often inherit suppliers with each customer. We address this issue through a combination of supplier education, internal planning tools, excellent
communication, and strong working relationships with customers and suppliers.
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